Elo M50 Mobile Computer

Powerful Handheld Computer

The Elo M50 is an enterprise-grade, Android mobile computer purpose-built to increase efficiency by putting everything your workers need into the palm of their hands. Complete with a 5.5-inch HD touch display, integrated 2D barcode scanner, flexible Android 10 OS and Qualcomm 660 octa-core processor, the M50 handheld computer provides seamless integration, effortless provisioning and simplified device management via EloView® or your preferred 3rd-party MDM.

Features & Benefits

Versatile Handheld Computer

From food service and retail to entertainment, warehousing and healthcare, the Elo M50 handheld computer is designed to meet the demands of continuous everyday use.

  • Inventory & Warehouse Management
  • Price Checker
  • BOPIS/Curbside Pickup
  • Delivery Tracking
  • Clinical Communication
  • Table Service
  • Ticketing
  • Production/Work Order Management
  • Line Busting

Brilliant 5.5-inch Display

The M50 Android mobile computer offers a brilliant, full HD, 5.5-inch touchscreen display capable of multi-touch response.

Battery Life to Cover Your Shift

With a 12-hour battery life* to cover your shift, you don’t have to worry about having backups to support constant rotation. And with the quick charge feature, your handheld terminal can be fully powered in just about an hour.

* Exact battery life depends on use

Connect Without Barriers

Whether you are in store, outside your facility or moving between wings of a hospital, stay connected with:

  • WiFi
  • Bluetooth
  • 4G LTE

Rugged Mobile Computer

The handheld computer device is purpose-built to endure commercial use with features including:

  • Corning Gorilla Glass
  • IP65
  • MIL810-G
  • User-Swappable Battery

Integrated NFC

Enhance customer satisfaction and expedite service with the built-in NFC by seamlessly accepting commuter and loyalty cards loaded with payment.

Fast & Easy Scanning

With the built-in camera and 2D barcode scanner, you can scan items and tickets, check inventory and help line-bust to keep your operations running smoothly.

Mobile to Fixed

Use your M50 with the DS10 and EM10 to create a seamless workstation powered by your mobile computer.

*Requires an Elo USB-C Touchscreen Monitor.

Enterprise-Grade Support

  • EloCare℠ OS 360: Elo will provide security updates through Android 12.
  • Google Android Enterprise Recommended: Rest assured that the M50 and M50C has met Google’s strict enterprise requirements.
  • Seamless Provisioning: Leverage EloView, Google Zero Touch or scan a QR code to integrate with your choice of MDM provider.
  • Elo OEMConfig: Get immediate support of Elo’s proprietary APIs on your favorite MDM platforms, saving you months of time as new releases become available.

Elo EssentialEdge™ for Android

Are you looking for ways to make your digital transformation faster, easier and more affordable? Elo EssentialEdge for Android offers everything you need to build and operate interactive solutions for your business. With easy-to-use development kits, robust management tools, world class life cycle management and security, Elo can help you deliver the convenience and familiarity of Android interfaces in a secure, business-friendly way.

Unified Architecture – Simply Seamless

Our Android-based solutions help businesses modernize and align touchpoints with a unified interactive platform. Built on a mobile OS, our unified architecture spans multiple sizes and form factors helping you to create and control the customer experience.

Retail

Elo M50 Mobile Computer for Retail

QSR/Fast Casual

Elo M50 Mobile Computer for QSR/Fast Casual

Healthcare

Elo M50 Mobile Computer for Healthcare

Industrial

Elo M50 Mobile Computer for Industrial

EloView – Designed for Simplicity

EloView allows your entire network of Android-powered Elo devices to be deployed and securely managed from anywhere in the world. From provisioning to deploying content and adjusting settings remotely, EloView can help reduce operating costs while increasing productivity:

  • With a seamless out-of-the-box experience, you can provision your devices in seconds.
  • Leverage Elo Home to create a customized multi-app interface on your M50 handheld computer – all while maintaining a locked-down interface with flexibility to move from one app to another.
  • Whether you want to view up-to-date battery statistics directly on the device or manage your entire fleet directly from EloView, Elo makes it easy to manage battery life.

Get Peace of Mind With EloCare

From advance unit replacement to accident damage protection, EloCare delivers service and support from the people who know your Elo products best.

  • Advance Unit Replacement
  • OS 360
  • Accidental Damage Protection

Specifications

Part Number(s)M50C, Cellular (AT&T), United States – E862757
M50C, Cellular (Open Carrier), Europe – E993091
M50, WiFi, Worldwide – E862573
M50, WiFi, China – E994271
Enclosure ColorBlack
Touch Technology & CapacityPCAP (Projected Capacitive) – 2 Touch
ProcessorQualcomm Snapdragon 660 2.2GHz Octa-Core Processor
Memory (RAM)4GB
Storage64GB
OSAndroid 10 with Google Play Services (AOSP capable)
Android 10 AOSP
Planned upgrade to Android 12 available with OS 360 subscription
Display5.5” Optically Bonded High Definition LCD
TouchscreenProjective capacitive with Corning Gorilla Glass
Water rejection
Anti-Fingerprint Coating
SensorLight sensor (automatically adjust backlight brightness)
Proximity sensor (disable display and touch when user places against head)
Accelerometer
Resolution1280 x 720
Brightness (typical)400 nits
Contrast Ratio1000:1
BatteryRechargeable, 3.8V/4000mAh
User swappable
Qualcomm Quick Charge 4
CellularAvailable on cellular SKU’s with user accessible nano SIM slot.

LTE US Carriers: AT&T, T-Mobile, Telus
LTE Europe: Open Carrier

For E862757:
WCDMA: B2, B4, B5
LTE: B2, B4, B12, B13, B66

For E993091:
WCDMA: B1, B8
LTE: B1, B3, B7, B8, B20

GPSSimultaneous GNSS Receiver for GPS, GLONASS, Galileo and BeiDou
AGPS support(for cellular models only)
I/O PortsUSB Type-C for display, charging, and data
Camera8MP Auto-Focus with Flash LED and Flashlight (Torch)
NFCMiFare
Felica
ISO15693
ISO 14443-A
ISO 14443-B
P2P mode and Card Emulation
Barcode ScannerSE4710 scan engine (1D/2D Imager)
Wireless802.11a/b/g/n/ac with 2×2 MU-MIMO
BluetoothBluetooth 5.0
LED1x combination Green/Amber LED for battery/charging status
1x combination Blue/Red user programmable LED
KeyboardOn screen keyboard
AudioMicrophone
1W Front facing speaker
Bluetooth headset support
USB-C headset support
ButtonsLeft and Right Programmable Scanner Trigger buttons
Power Button
Dimensions3.36″ x 6.57″ x 0.68″ / 85.5 mm x 167 mm x 17.4 mm
Shipping Box Dimensions8.54″ x 5.59″ x 2.83″ / 217 mm x 142 mm x 72 mm
Weight (Unpackaged)327g
Weight (Packaged)700g
Operating Temperature0°C to 50°C / 32°F to 122°F
Storage Temperature-30°C to 60°C / -22°F to 140°F
Humidity5% to 95% non-condensing
Regulatory approvals and declarationsUL, FCC (US) – Class B
cUL, IC (Canada)
CB (International safety)
CE (Europe) – Class B
VCCI (Japan)
RCM (Australia)
China RoHS
ESDClass C: 8kV contact, 15kV air
Drop RatingMultiple 4ft/1.2m drops per MIL810-G standard
Tumble Rating1000 tumbles, 1.6ft./0.5m per IEC 60068-2-32
Warranty1-year
Extended Service Options3 year warranty coverage + ADP – Elo P/N: E672040
5 year warranty coverage + ADP – Elo P/N: E672239
1 year warranty coverage + AUR + ADP – Elo P/N: E894512
3 year warranty coverage + AUR + ADP – Elo P/N: E672440
5 year warranty coverage + AUR + ADP – Elo P/N: E672646
3 year warranty coverage + ADP + OS 360 – Elo P/N: E893726
5 year warranty coverage + ADP + OS 360 – Elo P/N: E893926
3 year warranty coverage + AUR + ADP + OS 360 – Elo P/N: E894122
5 year warranty coverage + AUR + ADP + OS 360 – Elo P/N: E894322
3 year OS 360 – Elo P/N: E873133
5 year OS 360 – Elo P/N: E873326
3 year warranty coverage – Elo P/N: E109492 (APAC only)
5 year warranty coverage – Elo P/N: E109688 (APAC only)
OS SupportComplimentary security updates provided for the first three months.
Optional extended coverage available with Elo OS 360 package.
SealabilityIP65 per IEC standard 60529
What’s in the BoxElo M50
USB Type C Charger with Qualcomm Quick Charge 4.0
Quick Install Guide
Expansion OptionsMicroSD up to 32GB SDHC and up to 256 GB SDXC
Optional AccessoriesEM10 Expansion Module – Elo P/N: E863687
DS10 Docking Station – Elo P/N: E864066
M50 Battery – Elo P/N: E864455
DC10 4 Slot Device Charger – Elo P/N: E864653
BC10 4 Slot Battery Charger – Elo P/N: E461816
HS10 Hand Strap – Elo P/N: E994659
RB10 Rubber Boot – Elo P/N: E278069
TH10 Trigger Handle – Elo P/N: E393015

Additional information

OS

Processor

Qualcomm

Resolution

1280 x 720

Touch Technology & Capacity

Projected Capacitive (PCAP)